What is
Enterprise Content Management?

"Enterprise Content Management (ECM) is the strategies, methods and tools used to capture, manage, store, preserve, and deliver content and documents related to organizational processes. ECM tools and strategies allow the management of an organization's unstructured information, wherever that information exists."

(Association for Information and Image Management 2010)

With tmXsuite

Capture

Store

Manage

Deliver

..and improve your business processes

tmXsuite is a process driven 'Electronic Management System' which allows companies to address the key ECM concepts: capturing of information, managing and directing that information, storing and preserving and finally, delivering that information to its recipient.

In short, tmXsuite places key business data into a controlled and protected system environment, making sure that throughout the data life-cycle, it can be delivered to the people who need it, when they need it.

Capture & Organise

  • Electronic files (including all outgoing business emails, purchase orders, invoices, delivery notes and more) are captured and collected into a consistent, manageable structure
  • File emails and faxes
  • Receive inbound transmittals and documents
  • Scan received invoices, credit notes and all commercial documents
  • Metadata describes document characteristics through views and search technology to aid navigation

Manage

  • Configurable document management and audit every time a change is made
  • Configurable workflow and business process management so that data is sent to the correct personnel before approval
  • Content management
  • Data collaboration
  • Records management (audit and control changes)

Store

  • Multiple databases all using the same platform which helps reduce the data burden on the file system
  • tmXsuite system stores business data in IBM databases
  • Databases indexed to provide data quickly and in a logical manner, through manage, store and preserve technologies
  • Option available for accessing over cloud

Preserve

  • Migrate to backup databases once content becomes static, for long-term safe storage
  • Backup database files to different media types
  • Replicate and backup to off-site databases
  • Archived data is accessible at any time

Deliver

  • Formatted purchase orders and requisitions
  • Customer quotes, delivery notes and invoicing
  • Reimbursable billing summary
  • Document transmittals and registers
  • Formatted faxes, letters and emails
  • Automated alerts, status reports and content centric activities
  • Cost analysis and forecasts
  • Sales pipeline reporting and probability analysis
  • Search tools
  • Web site, extranet and intranet